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UX Research & Design

UX research and design is my professional focus. I love being able to solve usability puzzles and help simplify the ways users interact with complex digital products.

 
UX DESIGN | CLEVELAND CLINIC

The Health Library is the most heaviliy trafficked portion of Cleveland Clinic's website. It connects users to valuable information on treatments and diagnosis. Pain points in the search experience, however, were impacting users’ ability to properly search for the information they need..

ROLES: UX DESIGN CO-LEAD, UX RESEARCH

 
UX DESIGN | CLEVELAND CLINIC

Designed, expanded upon, and documented numerous components for the Clinic’s ever growing Design System. Using an Atomic Design approach to develop colors, buttons, cards, etc.

ROLES: UX DESIGN, ORGANIZATIONAL CO-LEAD

 
UX DESIGN | Personal/Paid WOrk

Paid design work updating the booking flow for a Healthcare Start-Up. Quickly trying to learn their design system, users, and styles while not having access to most of these. Drop-off was a big issue to address as well as it needing an updated visual approach.

ROLES: UX DESIGN, UI DESIGN

 
UX DESIGN | CLEVELAND CLINIC

A complex internal tool worked on over several months with an outside Agency that handled tech and research. The project was intended to provide a better UX for doctors to encourage them to fill out their consumer facing profiles with up to date information.

ROLES: UX DESIGN CO-LEAD, UX RESEARCH

 
UX DESIGN | CLEVELAND CLINIC

Several of our sites needed to merge into a new CMS as quickly as possible, however this also opened opportunity up to give a refreshed design to our Health Essentials blog, the design being inspired by the new Health Essentials email that I designed a few months prior.

ROLES: UX DESIGN & RESEARCH LEAD, CMS MIGRATION

 
UX DESIGN | CLEVELAND CLINIC

Also shown in my work for our Design System - a deep dive into my workflow behind designing a component and the many ways I ensure a component is responsive, adaptable, and accessible.

ROLES: UX RESEARCH, DESIGN LEAD

 
UX DESIGN | CLEVELAND CLINIC

On a Doctor’s Profile Page, the locations they work at can be a complex organization tasks. Combine multiple locations with multiple departments, different preferred locations, etc. A solution was needed to address the various possibilities that might be presented to you.

ROLES: UX RESEARCH, DESIGN LEAD

 
UX DESIGN | CLEVELAND CLINIC

Contributed to and helped design our Consumer Email design system and several high traffic emails that are sent our for Health Essentials, medical news, and more.

ROLES: UX DESIGN LEAD, DESIGN SYSTEM LEAD

Personal Work:

 
UX DESIGN | PERSONAL

A self-proposed project - an extensive UX research and design study on what a social media platform for film photographer’s would need in order to better the experience of artists working in this medium.

ROLES: UX RESEARCH, DESIGN LEAD

 
UX DESIGN | IN-CLASS CLIENT

An in-class project with a real world client. Creating a new user interface based off of UX research on how they could increase mobile ordering and traffic after COVID effected their sales.

ROLES: UX DESIGN, UX RESEARCH